Azul, Gol and Tam reprimanded by the authorities
Brazilian airlines Azul, Gol and Tam have been reprimanded by ANAC (the Brazilian civil aviation authority) for including on their sales websites pre-selected optional services (travel insurance). They will be allowed to offer those services but making it very clear they are optional. The customer will have to actively select the services should he wish to purchase them. It was time someone did something about this cunning trick played by the airlines!
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